FAQ
Frequently Asked Questions about Vacuum Food Boxes
Why vacuum lunch box?
Vacuum food boxes are the perfect choice to extend the shelf life of your food. By extracting the oxygen from the container, you slow down the decay process, which means your food stays fresh up to five times longer. This helps you reduce food waste and save money, while preserving nutrients and flavor better than in regular lunch boxes.
How long does food keep in a vacuum?
Food in a vacuum can last up to five times longer than if it is stored in a normal container. For example, meat and fish in a vacuum can be kept in the refrigerator for up to 7-10 days, compared to only 2-3 days without a vacuum. For dry goods such as rice and pasta, the shelf life can be extended by several months.
How much do you save on lunch boxes?
Using vacuum lunch boxes can save you significant sums over time. By keeping food fresh longer, you reduce food waste, which leads to fewer unnecessary purchases. In addition, you can prepare larger quantities of food and store it without worrying about rapid deterioration, saving both time and money in the long run.
Which lunch box is best?
The best lunch box for your needs depends on what you want to store. Glass food boxes with a vacuum function are a durable and safe choice for both food preparation and long-term storage. For larger portions, a spacious vacuum lunchbox is recommended, while smaller options are perfect for snacks and snacks.
Frequently asked questions about our vacuum lunch boxes
Can you use the food boxes without the automatic pump?
Yes, the food boxes work like normal food boxes even without the automatic pump. However, to achieve a vacuum and extend the shelf life of the food, it is recommended to use the pump for best results.
Can the food boxes be washed in the dishwasher?
Yes, all our lunch boxes are dishwasher safe. However, the lid with vacuum valve is recommended to be washed by hand to maintain optimal function over time.
How long does the automatic pump last?
The automatic pump is designed for long-term use and can last for several years depending on the frequency of use. The pump comes with a one-year warranty.
Do your food boxes work with other manufacturers' pumps and vice versa?
Our vacuum food boxes are optimized to work best with our automatic pump. Use with other manufacturers' pumps cannot be guaranteed to give the same results.
How much longer is the shelf life of the food in the vacuum lunch boxes?
By creating a vacuum, the food can last up to five times longer than with ordinary food boxes, depending on the type of food and the storage temperature.
Can the containers be used in the oven?
Yes, our glass containers can be used in the oven up to 400°C. However, the lid should not be placed in the oven.
Can you store the food boxes in the freezer?
Yes, our food boxes are freezer safe and can be used to freeze food. Be sure to leave some space in the box as food expands when frozen.
Can you buy the vacuum bags included in the starter kit separately?
Yes, the vacuum bags included in our starter kits can be purchased separately on our website under the accessories section.
Frequently asked questions about delivery and payment
What do the payment terms look like?
We accept several payment methods, including credit cards, Klarna and Swish. You can choose the payment method that suits you best at checkout.
When can I expect to receive the products after ordering?
Delivery usually takes 2-5 working days depending on your location and chosen delivery option.
What delivery methods do you provide?
We offer delivery with PostNord, DHL and Bring. You can choose the option that suits you best at checkout.
What limits do you have for free shipping?
We offer free shipping on orders over SEK 500 within Sweden.
Do you have an open sale?
Yes, we offer 30 days open purchase. The product must be unused and in its original packaging to be returned.
How do I make a complaint?
Contact us via email at hello@foodecobox.com and order number if you have a product you want to advertise. We will help you solve the problem as quickly as possible.
Wrong delivery?
If you have received the wrong product or a damaged delivery, please contact us directly and we will help you resolve it.
What is the easiest way to get in touch with you?
You can reach us most easily via email at hello@foodecobox.com or (+46) 020-899220.
Can I buy your products in a store in my town?
Our products and our dealers If you are missing your favorite dealer, contact us.
Troubleshooting help for vacuum food boxes
The lid does not close tightly after cleaning
After cleaning, it is important to ensure that the caps are completely dry and that there is no residue around the valve. Check carefully that the sealing surface of both lid and container is free of moisture and dirt to achieve an optimal vacuum.
The oxygen is not extracted
If the container is overfilled, the valve can be blocked, preventing the oxygen from being extracted effectively. Be sure to leave enough space in the container so that the valve is not covered by food.
The lid sinks in too much when extracting oxygen
When the container has little food relative to its volume, the lid may sink in too much as the oxygen is extracted and the vacuum created. If you notice that the lid starts to bulge inward, turn off the pump to avoid the sides being pushed up and causing a leak.
Round food boxes require extra pressure when closing
For our round models, which do not have flaps like the other models, you will need to press the lid down slightly against the container to create an airtight seal until the vacuum begins to form.
The lid has lost its fit after washing in the dishwasher
If the covers have been machine washed on high heat, which we advise against, they may lose their fit due to the heat. To restore the fit, push the flaps inward against each other and replace the lid on the container. Tighten the flaps to return the lid to its original shape.
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